Toplit

Support

If something isn't working or you're not sure how to do something, check the FAQ below first. If that doesn't help, feel free to email us.

Contact

support@toplit.app

We usually reply within 3 business days. The app is available in English and Japanese. When reporting a problem, please include:

  • Your device (Mac / iPhone) and OS version
  • The Toplit version (on Mac: Toplit menu → About Toplit; on iPhone: the app's page on the App Store)
  • What happened and what you were doing (a screenshot helps a lot)

Frequently asked questions

Using Toplit

What appears in "Now"?

The single thing you should do next, in this order:

  1. Routines for the current part of the day (morning, afternoon or evening)
  2. Routines left over from an earlier part of the day
  3. Tasks (highest priority first; within the same priority, in the order you arranged them)

When you complete it, the next one appears.

Overdue tasks show up first

By default, overdue tasks appear only after all your other tasks are done.

In Settings under Now → Overdue tasks, you can instead choose to hide them (pick them from the list when you want to clear them) or mix them in by priority. The widget uses the same setting.

How do I set the order of my tasks?

Give tasks a priority (P1–P4); P1 tasks come first. Within the same priority, drag tasks in the list to reorder them.

If you can't decide, use "Compare". Just keep picking which of two tasks to do first, and the order is set for you.

Can I change when afternoon and evening start?

Yes. Change the start times in Settings under the part-of-day section (by default, afternoon starts at 11:00 and evening at 17:00).

Toplit says a task "might be too big"

This appears when you've postponed the same task twice or more, or when it has stayed at the top for more than a day. Big tasks are hard to start, so try deciding just the first step. If you'd rather leave it as it is, tap "Keep as is".

Syncing Mac and iPhone (iCloud)

How do I sync between Mac and iPhone?

Sign in to iCloud with the same Apple ID on both devices. No extra setup is needed; syncing starts when you open Toplit. You can check the sync status in Toplit's Settings under iCloud Sync.

Changes don't show up on my other device
  • Make sure both devices are signed in to iCloud with the same Apple ID
  • Make sure you're connected to the internet
  • Make sure iCloud isn't turned off for Toplit in your iCloud settings
  • Make sure you have free iCloud storage

Changes can take from a few seconds to a few tens of seconds to arrive. Closing and reopening Toplit may speed things up.

I see the sample tasks twice

If you open Toplit on two devices for the first time, each may add the samples. They are merged automatically once syncing finishes.

Widgets

How do I add the widget?

iPhone: Touch and hold an empty area of the Home Screen → Edit → Add Widget → Toplit. You can also add it to the Lock Screen.

Mac: Control-click an empty area of the desktop → Edit Widgets → Toplit.

Use the widget's complete button to finish the task without opening the app.

Apple Watch

How do I use Toplit on Apple Watch?

The Apple Watch app comes with Toplit on your iPhone. If it isn't on your watch, open the Watch app on your iPhone, find Toplit under Available Apps in My Watch, and tap Install.

On Apple Watch, you see the items from Now on your iPhone one at a time and can complete them right there. You can also add Toplit as a complication: touch and hold the watch face, tap Edit, and choose Toplit for a complication.

Apple Watch is a Toplit Pro feature.

My Apple Watch isn't up to date

Apple Watch gets what's next from Toplit on your iPhone. Open Toplit on your iPhone once and the latest items are sent over.

If your iPhone isn't nearby when you complete something on Apple Watch, the watch keeps it and sends it to your iPhone once they reconnect.

Todoist and Reminders

How do I connect Todoist?

In Toplit's Settings, under the Todoist section, tap Sign in with Todoist, sign in on Todoist's page, and allow access. Toplit never receives your password.

If Toplit asks you to sign in to Todoist again, use the button in the same section. Your imported tasks stay and syncing continues where it left off.

To stop syncing, tap Disconnect. To also remove Toplit's access on the Todoist side, remove Toplit in Todoist's Settings → Integrations.

Once connected, your open Todoist tasks and projects are imported, and completions, edits and additions sync both ways. Tasks that were in Toplit before you connected are not sent to Todoist.

How do I connect Apple Reminders?

In Toplit's Settings, start the Reminders integration and allow access. You can choose which lists to sync afterwards.

If you chose "Don't Allow", turn Toplit on in your device's settings under Privacy & Security → Reminders.

If I delete a task in Toplit, is it deleted in Todoist or Reminders too?

Not by default. To prevent accidents, deleting a task in Toplit leaves it in Todoist or Reminders (it just disappears from Toplit).

To clear it there as well, complete the task instead. If you want deletions to sync too, turn that on in each integration's settings (Toplit asks for confirmation every time).

Toplit Pro

What's free, and what does Toplit Pro add?

"Now", tasks, Compare, iCloud sync and the small Home Screen widget are free. You can create up to 3 routines.

Toplit Pro (a one-time purchase) lets you create more routines and adds two-way sync with Apple Reminders and Todoist, plus Lock Screen and medium widgets and Apple Watch.

Do I need to buy it separately for Mac and iPhone?

No. One purchase works on both your Mac and iPhone with the same Apple Account. On the other device, go to Settings → Toplit Pro → Restore Purchases.

My purchase doesn't show up after switching devices or reinstalling

Make sure you're signed in to the App Store with the Apple Account you used to buy it, then go to Settings → Toplit Pro → Restore Purchases. You won't be charged again.

Your data

Where is my data stored?

On your devices and in your own iCloud. It is never sent to our servers. See the Privacy Policy for details.

What happens when I get a new device?

Sign in to iCloud with the same Apple ID on the new device and install Toplit. Your data comes back from iCloud.

Todoist is a trademark of Doist Inc. Toplit is not affiliated with or endorsed by Doist Inc.